our sincere thanks
After the lost of our precious Zoe, we made the decision to have her cremated as she was so special to us. Our Vetenerian team were excellent and so supportive through this process and already dealt with Gateway so we decided to trust them. We were blown away by Gateway professionalism and the dignity with which both Zoe and ourselves were treated. I would definitely recommend them.
It is devastating losing a beloved family member, that’s what our dog Zeus, was to us. When I picked up Zeus’ cremains, I was extremely impressed by the care shown by Gateway. He was returned to us in the most respectful way. Zeus’ gorgeous urn came with his name engraved on it, which was an added touch and surprise. The urn was placed in a beautiful, velvet blue bag. Also included, was a sympathy card, ‘Certificate of Cremation’, along with grief literature to help with our loss. I was so happy I cried, it means everything to our family to have Zeus back with us. Thank you Gateway, please know how grateful we are for the respect shown in Zeus’ aftercare.
The Fleck-Morse family
Thank you for giving me a peaceful heart
I want to thank you for the gentle handling & respect of my lovely bunny girl. I was heartbroken after the sudden loss of my beautiful Poesy. There was no doubt she would be privately cremated & I would keep her ashes. I was able to pick out a beautiful purple urn with a ribbon & a engraved heart for her. It was perfect & special just like her. Her urn now holds a place of honor in our home. Thank you for preserving her memory for me. I also appreciate in my time of sorrow that you returned her ashes to me promptly.
Keena is home
Thank you so much for the care you showed to our dog Keena.
You are the first that has gone beyond our expectations to show care, and class.
I will never go anywhere else again.
Thank you for understanding how she was a family member not just a pet!
Trina is home
We had to make the heart wrenching decision to put our beloved Trina down on April 16, 2021. She was a beautiful 14 year old Rottweiler and she was my husband's birthday gift all those years ago. To say she will be missed is an absolute understatement. She was my best friend and a central piece of our family. Thank you from the bottom of our hearts for treating our Trina with dignity and respect. She was returned to us in a beautiful cedar box with her name engraved on the top. We are deeply grateful to everyone who was involved in her cremation process.
Thank you/ she’s home
When I went to pick up my kitty’s ashes, I was sad but happy to see the tiny urn was wrapped in a beautiful velvet blue bag.
Thank you kindly for the card and information you provided for grieving process.
Thank you Gateway for taking care of our Sugar’s cremation. We got her back in 5 days. The care you took of our precious girl will never be forgotten.
Veronica and family
I have recently lost our beloved Spaz. This is the second feline we have lost and done Paw prints for.
aos had just the paw print in clay and we sent it in and had his paw transferred to a new stone.
Beautiful Love them.
Thank you Gateway for a beautiful memory.
Riley passed away January 31 2021, 20 years old.
Got him cremated Got the best and excellent service. I am very very pleased with your service. Got more than I expected. This cremation was excellent. Very very happy with everything.
Thanks so much. Love it. Well done. love mom & dad.
Our beloved Jake jaKie boy ❤️
I would like to thank all of the staff at Gateway Memorial for the wonderful work they did and the caring they all gave to our loving pet and family member Jake.
I would especially want to thank Nelson who went the extra mile and was instrumental in keeping our Family up to date as to what was happening with our beloved Jake.
I picked up Jake’s remains this morning from the Lola Animal Hospital located on Lola street in Ottawa .
I was very pleased with the quality of the packaging and presentation I saw when the staff member handed me the bag which had the urn that held Jake’s remains as well as all the accessories purchased.
Although it took three weeks for Jake to return home I understand that covid 19 played a part in the time it took to finalize the work required to prepare Jake for home.
After looking at all the detail involved and the professional way that the accessories were completed, Jake’s paw print, excellent work, a part of Jake’s fur, the attention to the message to be placed on Jake’s urn, the quality of the urn, I now fully understand why it took three weeks from start to finish to complete the work involved.
Please accept our sincere gratitude for handling this very difficult situation we went through with the passing of our beloved pet and Family member Jake Jakie Laurin ❤️
Robert and Nicole Laurin
I was completely blown away by the beautiful packing and the lovely urn when I picked up my boy Jackie. The royal blue was so stunning. The care you took of my precious German Shepherd will never be forgotten. Thank you for preparing a lovely home for his ashes to rest. Cindy and family